Apple’s iPhone Antenna Solution: Fix the Signal Meter
At the moment, a great number of people in the tech industry are at a loss on how to react to Apple’s solution to the antenna issue that has been bugging many iPhone 4 users.
According to Apple, the situation is a big misunderstanding. Apparently, the iPhone 4’s signal meter (as well as the signal meter on the other iPhones) is showing the wrong information. The meter is actually giving out two bars more than what the actual signal strength is. By this argument, Apple states that the reason why people are losing calls is simply because they are in an area with bad network reception.
While there is plenty of logic in what Apple is stating there are certain assumed facts from users about their complaints.
First off, people who were having their calls dropped are not in areas of low reception. While this is not specifically stated, it is the status quo. In fact, it is uncommon for people to be in a location with no or weak reception; which is what they would be more likely point out if that was the truly case. This alone defeats Apple’s ‘low reception area’ approach -after all, if people were truly in an area with low reception, they would not be complaining about dropped calls in the first place.
The underlying part of Apple’s argument is that if people are given the wrong data (which is basically why they say that the signal meter is not accurate), then there is no way for them to know that they have bad reception. That is assuming that the only devices the iPhone 4 owners have used are the previous iPhone models. But that is not the case. There are plenty of new Apple users, who have experienced the problem, and it is likely that they have attempted to make calls in areas that they know –through other models- have a decent network reception.