iPhone Owners Face Excess Roaming Charges
It has been announced that several iPhone owners have reported that they are being charged with high data roaming charges on their accounts despite the fact that they have already disabled the function on their mobile phones.
As most of you already know, travelling outside of the UK can result in really high roaming charges –especially for data. This is the reason why so many people opt to disable their roaming capabilities prior to leaving the country. Also, a data cap has been implemented on all accounts (unless specifically requested by users). This are among the several measures that have been implemented in order to prevent excess charging costs for users.
Smart phone owners often know well ahead of time to manually disable roaming features on their mobile phones, but it appears that for those using an iPhone, that step is hardly enough.
According to various iPhone owners, their monthly bills have been increased by a sudden surge of data roaming charges. Fortunately, most networks understand the situation easily enough to offer to refund excess payments or in cases of unpaid charges, the excess amounts can be canceled from the bill. Such direct action is always appreciated, but it also implies that networks are already well aware of the problem.
Currently, Apple is already facing plenty of criticism for the way it handled the whole situation with the antenna on the Apple iPhone 4. To admit that the iOS has issues with roaming is going to cost the Cupertino based company plenty, and further ruin their already struggling reputation in the mobile industry.
Anyway, for those who have recently travelled outside of the UK with an iPhone handset and found themselves with a large bill with data roaming charges, it would be a good idea to have a quick talk with a representative from your mobile network.
