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Posts Tagged ‘SIM’

Protecting Data: Disposing Old Phones

July 29th, 2010 Liam No comments

Mobile phones are a treasure trove of information on its users. From contact information, message histories and even photos and images, a mobile phone can hold plenty of important information on users. Even a simply music playlist can give a quick insight into the nature of the owner of the device.

It is now a common practice to make use of old mobile phones by either selling them off to others, trading them in or simply by having the devices recycled. And by all means, mobile phone owners should find way to utilize their old handsets. But it is also important to ensure that prior to letting go of the device; information on the handset should be wiped clean.

This begins with the removal of all storage devices. This is basically just the SIM card and memory stick (if the handset supports it); this alone will take out a large chunk of information on the handset. However, it does not remove data stored directly in the device. Users should manually delete file folders, media content such as music, videos and images to ensure that nothing gets left on the device.

Many users tend to forget to clear out the internet history of their mobile phones. Since the advent of 3G networks, more and more people have become used to getting push email, instant live updates and more web based accessibility. This however has given any device more data on their users. Be sure to clear out browser histories, cookies and of course, delete all the extra apps you have downloaded over time.

Most devices will have a special computer application that would allow users to simply wipe all phone data using a computer. Others, such as devices that use the Android operating system, have a factory reset switch that would revert the device back to its original state.

O2 Offers a No Questions Policy for Refunds

July 16th, 2010 Liam No comments

There are times when signing up for a service is quite discouraging. Looking at the termination policies and the cancellation fees, it makes perfect sense that there are users who would prefer to go with SIM less handsets rather than being stuck with a single network operator (and a single mobile number) for about 18 months to two years.

Aside from large costs, there are also roaming fees, bandwidth allowances and other information that should be studied before signing up. The worst case is for users to suddenly realize that one of the locations they frequent do not have coverage for a specific network.

In order to avoid this from happening to consumers, O2 UK is demanding that other network operators should also be open with their clients. There are plenty of places in the UK that suffer from having little to no network coverage. If a would be client comes from such as location, it would be best for the network to be able to inform the person when they sign up for the service.

Since leading by example is often the best way to go, O2 has applied a no questions asked policy. This is quite crucial for many users, and with 15 days for subscribers to decide, it is really quite the generous offer.

O2’s biggest concern is about coverage. Since other network operators are all too eager to boast about the size, speed and stability of their services, it makes it harder for consumers to make an educated decision. Being able to know if the network has coverage in areas that a person frequents (such as home, school or work) is very important, and it is often a piece of information that is taken for granted.

O2’s spokesperson adds: “No operator can guarantee a perfect experience to their customers. But what we can and should guarantee is that they have been given honest and accurate information.”

Categories: O2 Tags: , , ,